Herbelle Skincare reflects a compassionate commitment to animals and the planet, as it is entirely free from animal-derived ingredients and byproducts. By choosing to use our vegan skincare, you're embracing a cruelty-free approach that supports your skin's health with plant-based nourishment. Experience the power of nature's goodness and ethical values in every application.

Our skincare is proudly 100% animal cruelty-free, ensuring that no harm is done to animals in any phase of our product development. We firmly stand against animal testing and prioritise ethical practices in every step. When you choose our products, you can trust that your skincare journey promotes both your well-being and a compassionate world without compromising on quality or safety.

Herbal medicine has origins dating back to ancient cultures. It involves the medicinal use of plants to treat disease and to enhance general health and wellbeing. According to herbal medicine practitioners, the effect of the whole plant is greater than its parts. Some herbs are known to have potent and powerful ingredients, and from the traditions of ancient apothecarist, we harness pure herbal extracts infusing them into our skincare preparations, the result is to return the skin to a state of natural harmonious balance.

All Herbelle products are created and made in Australia.

Natural skincare is recommended as an alternative to your normal skincare routine during pregnancy. You want to feel confident that your products contain pregnancy-safe ingredients, and dispose of any harsh chemicals. 

While you can be assured that Herbelle Skincare’s natural range contains no toxins, parabens or synthetic substances, we do recommend consulting your medical professional on all products used throughout your pregnancy journey.

Some skincare products may increase skin's sensitivity to sunlight. It is always recommended to use sunscreen daily with SPF 50+, and take necessary sun protection precautions even on cloudy days.

The microbiome is the collection of all microbes, such as bacteria, fungi, viruses, and their genes, that naturally live on our bodies and inside us. Although microbes are so small that they require a microscope to see them, they contribute in big ways to human health and wellness.

It has long been known that various skin conditions such as acne, eczema, rosacea and dandruff are associated with very different looking skin microbiomes. While synthetic ingredients strip the skin of essential bacteria and repress the skin microbiome with repeated exposure, plant-based ingredients helps to support the skin microbiome, supporting the feeling of balanced moisture and optimum skin health. 

We focus on restoring the surface of the skin to a pH of 4.5-4.9, protecting the microbiome by only using natural lipids in your skincare, and avoiding chemicals that disrupt the microbiome.

Our products are designed to be gentle on all skin types. Since natural products are typically gentle and free of harsh chemicals, they are a great option for people who experience sensitive skin, or those who prefer a more natural approach to their skincare routine. If you have pre-existing skin conditions however, we recommend that you consult a medical professional before using our products.

Yes! We have an incredible global community at Herbelle Skincare and while our products are 100% Australian made, we absolutely offer international shipping to all of our valued customers. Your shipping cost is calculated at checkout, based on your location. Please note that all customs, import fees and taxes remain the responsibility of each customer. If you have any questions surrounding these, please don’t hesitate to contact us.

 Our shipping costs are calculated at checkout based on your location and delivery time. It is our pleasure to offer free domestic standard shipping on orders over $100 Australia-wide.

 We want to connect you with nature as soon as possible! That's why we aim to dispatch your order within 48 hours of receiving your order confirmation. Each delivery will however take varying amounts of time to be received depending on the customer’s location. Once the order is dispatched you will receive a tracking number, which you can use to track your order.

We accept all Credit and Visa card payments as well as the option of choosing Afterpay at checkout.

Our commitment to sustainability extends to our packaging, which is thoughtfully designed to be recyclable. When you receive your online order, you can be assured that the packaging materials are environmentally conscious, aligning with our mission to reduce waste and minimise our ecological footprint. Enjoy your skincare products knowing that you're making a positive choice for both your skin and the planet.

Herbelle Skincare products are designed, produced, and packaged with the utmost quality and care! If however you are not completely in love with your product, we definitely want to hear about it.

We encourage you to reach out to our team who will be able to assist with a personalised skincare consultation to discover products better suited to your needs. If you are still not happy with your order, we offer a 14 day money back guarantee or a return for store credit or a replacement. For items returned within 14 days from your purchase, a store credit or a replacement will be issued.  Once we receive the returned items, we will process your request within 7 business days and you will be notified by email. 

While our products are naturally derived, individual skin types vary, and some products may cause allergic reactions or skin sensitivities. It is recommended that you perform a patch test before using a new product, especially if you have known allergies or sensitive skin. If you experience any adverse reactions, such as redness, itching, swelling, or discomfort, discontinue use immediately and consult a healthcare professional. If you would like to request a return please contact our team immediately and follow the returns policy.

The information provided on the Website is not intended to substitute professional medical advice or diagnosis. If you have concerns about your skin or overall health, consult a qualified healthcare professional before using new skincare products. However, if you’d like tips on our skin care products and their benefits, please contact our customer care team.

So you’ve excitedly opened your delivery to find it damaged… What a disaster! We want each valued customer to receive what they’ve paid for - which is nothing short of the best! So if you find that your product is damaged or faulty, please send photos of the damage in an email to info@herbelleskincare.com.au within five (5) business days of receiving your delivery so that we may organise a refund or replacement as soon as possible.